In-Home Care FAQs | SuBon Caregiver Support

SuBon Home Care provides comprehensive, personalized in-home care to meet your loved one's unique needs. This includes personal care, companion care, live-in care, respite care, homemaker services, specialized care, and Medicaid waiver services. 

Getting started is simple. Just contact us to schedule a consultation. You can reach us by phone, email, fax, or our online form. 

The first step is a free in-home consultation. This is where we meet with you and your loved one to discuss their needs and preferences. The information gathered allows us to match them with the perfect caregiver and create a customized care plan tailored to their unique routines, ensuring a smooth and compassionate start to their in-home care. 

 Yes, absolutely. All of our trusted senior caregivers are carefully screened, fully trained, and highly experienced in providing compassionate support. We ensure they are fully qualified to offer safe and personalized care for seniors and individuals with disabilities. 

Yes. We provide Medicaid waiver services for eligible clients. We also offer personal care and in-home support that may be covered under certain insurance plans. Contact us to see if your loved one qualifies for coverage. 

Absolutely, yes. We offer both overnight care and live-in care services for seniors who need continuous, 24/7 support or monitoring. Our caregivers provide around-the-clock safety, comfort, and companionship. 

We maintain the highest quality of care by following strict safety protocols, providing regular training, and offering consistent supervision. All caregivers are trained to support clients' physical and emotional needs while always respecting their privacy and dignity. 

Our care plans are completely personalized and highly flexible. We can easily adjust schedules, services, and the level of care based on your loved one's evolving needs and preferences. 

You can easily reach our friendly team by phone, email, fax, or our online contact form. We look forward to answering your questions, providing guidance, and scheduling your consultation. 

Yes, absolutely! We welcome referrals from family members, healthcare professionals, case managers, and discharge planners.

To start the process for someone who could benefit from our personalized in-home care, simply contact us directly via phone, email, fax, or our online form. Our team will then work with you to assess their needs and create a customized care plan.

We accept Medicaid, Medicaid Waivers, and Sentara Health Plans. Please note that for Long-Term Services and Supports (LTSS), authorization from a care manager is required before services can begin. Our team is available to help guide you through the necessary authorization steps.