Privacy Policy

Effective Date: 12/05/2023

SuBon Home Care Agency LLC ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name
• Email address
• Phone number
• Mailing address
• Insurance or payment details
• Health-related information (when provided voluntarily through consultation or forms)

Non-Personal Information:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on the website
• Cookies and usage data

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to inquiries or provide services
• To create and manage care plans
• To communicate with clients, families, and healthcare professionals
• To process billing or insurance claims
• To improve our website and services
• To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Caregivers and staff directly involved in your care
• Insurance providers, including Medicaid and Sentara Health Plans
• Healthcare providers and case managers (as authorized)
• Legal or government authorities, if required by law

All shared information is treated with strict confidentiality and used solely for the purpose of delivering care or complying with legal obligations.

4. Data Security

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking 

• Our website may use cookies or similar technologies to enhance user experience and track website usage. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to your personal data
• Withdraw consent (where applicable)
• Request deletion of your data (subject to legal and care-related obligations)

To exercise these rights, please contact us at info@subonhomecare.com.

7. Children’s Privacy

• Our services are intended for adults. We do not knowingly collect information from children under the age of 13 without verified parental consent.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites. We encourage users to read the privacy policies of any external websites they visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

SuBon Home Care Agency LLC

14325 Willard Rd Unit D,

Chantilly, VA 20151

📧 Email: info@subonhomecare.com

Your privacy is important to us. Thank you for trusting SuBon Home Care with your information and your care.