HIPAA Privacy Policy

Protecting Your Health Information

At SuBon Home Care Agency LLC, we are committed to safeguarding your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This policy outlines how we protect, use, and disclose your Protected Health Information (PHI) and your rights regarding that information.

What is Protected Health Information (PHI)?

PHI includes any information that can be used to identify you and that relates to your past, present, or future physical or mental health condition, the provision of health care, or payment for health care services. This includes information such as:

• Your name, address, and phone number
• Medical records and diagnoses
• Health insurance information
• Billing and payment information
• Any other identifiable health information
• 
  

Our Responsibilities Under HIPAA

SuBon Home Care is required by law to:

• Keep your PHI private and secure
• Provide you with a copy of this HIPAA Privacy Policy
• Notify you of any unauthorized access or breach of your PHI
• Follow the privacy practices described in this notice
• Provide access to your records upon request, within the limits of the law

How We May Use and Disclose Your PHI

We may use and share your PHI for the following purposes:

• Treatment : To coordinate your care with caregivers, doctors, nurses, and other health professionals involved in your care.
• Payment : To bill Medicaid, private payers, or insurance providers for services rendered.
• Health Care Operations : To assess quality, improve our services, and manage operations.
• As Required by Law : To comply with laws or respond to legal requests, such as court orders, subpoenas, or audits.

With Your Authorization

We will not use or disclose your PHI for any other purpose unless you authorize us in writing. You may revoke your authorization at any time in writing.

Your Rights Under HIPAA

As a client of SuBon Home Care, you have the right to:

• Access your health records
• Request corrections to your health records
• Request restrictions on how your information is used or disclosed
• Request confidential communications, such as using an alternate address or phone number 
• Receive an accounting of disclosures of your PHI
• Receive a paper copy of this privacy policy
• File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact us directly using the contact information below.

Safeguarding Your PHI

We take numerous precautions to protect your health information, including:

• Secure electronic health record systems
• Confidential employee training and policies
• Physical security of paper records
• Role-based access to information for staff

How to File a Complaint

If you believe your privacy rights have been violated, you may contact us or file a complaint with:

Office for Civil Rights (OCR) U.S. Department of Health and Human Services https://www.hhs.gov/ocr

There will be no retaliation for filing a complaint.

Contact Us If you have any questions about this HIPAA Policy or need assistance with your rights:

SuBon Home Care Agency LLC

14325 Willard Rd Unit D, Chantilly, VA 20151

We are committed to your privacy. At SuBon Home Care, your trust and confidentiality are our top priorities.